SMS Terms and Conditions
Last updated: August 21, 2026
These SMS Terms and Conditions apply to transactional text messages sent by Urban Roots Properties LLC. By voluntarily opting in, you agree to receive text messages under the terms below.
Program description
Urban Roots Properties LLC uses SMS for operational and customer-care communications, including work-order confirmations, callback and scheduling coordination, secure photo-upload links, project or property-status updates, and field, access, or service notices. The program is transactional and non-marketing.
Consent
SMS consent is optional and is not a condition of purchasing property, services, or any other product. Consent applies only to the mobile number supplied during opt-in. You represent that you are the subscriber or customary user of that number and are authorized to consent.
Message frequency and charges
Message frequency varies based on your work order, property inquiry, callback request, or active project. Message and data rates may apply according to your wireless plan.
Opt out
Reply STOP to cancel SMS messages. After you opt out, you may receive one final confirmation message. You may still contact Urban Roots Properties LLC by phone or email.
Help and support
Reply HELP for assistance, call 331-901-0206, or email [email protected].
Delivery and carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery depends on network availability and other factors outside Urban Roots Properties LLC's control.
Privacy
Your information is handled according to our Privacy Policy.
Mobile-information protection: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Changes to these terms
Urban Roots Properties LLC may update these terms when operational or legal requirements change. The current version will be posted on this page with its effective date.